SUPPORT

F.A.Q. DiscoBrick

  • How to change the current theme ? [+]
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    Use arrows buttons ( left and right direction)
    you can set also the lenght of the duration:
    Stacks Image 11864
    • Random: The track changes is random.
    • Manual: the current theme remains online until you change it manually by using the options panel or pressing the Next / Previous keys;
    • Time : the theme changes after an user defined interval (ranging from 10 to 600 seconds);
  • How can I use Live Video or Pictures in DiscoBrick themes? [+]
    You can customize a theme by replacing various textures present in a theme with your pictures, images or live video. It all depends on what you select in the “media source" . The possible settings are:

    Default Theme: the engine uses the original textures from the theme;

    Standard:
    The engine uses the the original theme of the theme.



    Pictures:
    the engine uses one or a set of images dropped by the user in the area near the menu. This option currently supports only images in JPG or PNG format.

    Important note about the App Store version ( Lite and full) :
    Why a set of skins/pictures selected from one of my folders are not present when I restart the App?
    - Because, due to the usual Apple Sandbox Violation, the App itself can access a restricted set of folders (pictures, movies), images not loaded from these folder cant be reloaded from the app (only thru user's Standard Open Panel, so basically you need to repeat the operation)


    Live Video: the engine uses the live video (from camera sources);
    Note: to show in real time the video make sure to choose "fast" in "media speed".
  • Why my personal images are not displayed? [+]
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    Make sure the "media Source / Pictures" is active.
  • Why all effects seems inactive or seems sleeper? [+]
    The AUDIO is detected through the audio-IN on your machine.
    So, if you have a Microphone or an alternative AUDIO-IN source you must check the volume. The best settins is 1 at 70% and 2 at 50%.


    1- At the right-bottom side of the Remote panel you can choose the level.


    2 - Moreover you can also open the main AUDIO-SOURCE panel of the System with the small button at the right side of the audio Slider.


    Note: the Audio Level of the APP is in addition to the main audio level ( of the OSX) and not a replacement.
    If the Main AUDIO LEVEL is turned off also the AUDIO LEVEL of the App can't work.

    DISCOBRCK PRO with MID works in the same way. Check the MIDI-IN level.
  • How to Uninstall DiscoBrick [+]
    Just go to the Applications folder and delete DiscoBrick ( Drag the App in the trash).

Info & Policy

  • Privacy Policy [+]
    We respects each individual’s right to personal privacy. We will collect and use information through Multithemes website only in the ways disclosed in this statement. This statement applies solely to information collected at multithemes.com. The e-mail address you provide for order processing will only be used to send you information and updates pertaining to your order (if needed).
    Do we disclose any information to outside parties?
    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
  • License [+]
    PUBLIC LICENSE: DiscoBrick MIDI for professionals can be purchased through the Apple AppStore and also in our website
  • Copyright and Ownership [+]
    - All content is copyright ©DiscoBrick.
    - You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by our our Staff.
    - You are not allowed to share the content with anyone except as external links or to share news via blog, twitter etc etc, about our products
  • Upgrade policy for customers of DiscoBrick "DJ" & “PRO” [+]
    For existing customers of DiscoBrick Plugin, “DJ” and “PRO 1.x”.

    For all customers we've sent an email to with a coupon to buy the new version with 50%off.

    For assistance regarding purchases and discount for the upgrade send a message through the form below and provide details about the original purchase (name and email used with PayPal ).
  • How can I buy DiscoBrick? [+]
    DiscoBrick MIDI can be purchased only through the AppStore Apple and in our Site.
    DiscoBrick can be purchased only through PayPal. All you need is a credit card and a free Paypal account. We will send you your own Serial Number through "e-junkie": you will receive an automatic e-mail with a link to download your Serial Number shortly after your purchase. We have chosen the most reliable partners to increase security and after-sales support levels. Should you encounter any difficulty during those steps, PLEASE do not hesitate to contact us directly by e-mail.

    International Payments: USD - EURO : Our store lists its prices in Euros, but Paypal accepts all currency, and change is automatic - so you can pay in US dollars (or even japanese yen) even if the bill is in Euro.

If there are any questions please contact us


Please note that we are on holiday from 29 December 3013 to 9 January 2019

During this period our e-mail customer service is limited (We will respond to email as soon as possible after 10 january. However we will still be able to check e-mails on a periodical basis and help those customers who may need assistance about payments /download of the PRO version of DiscoBrick.

Thank you for your patience
.
Multithemes - Team